Our Privacy Policy at Kelvin Brand Group
Here at Kelvin Brand Group, we understand that your privacy is important. We're a Glasgow-based business helping premium brands across the UK. This policy explains how we collect, use, and look after any information you share with us. We want to be clear and straightforward, just like we are with our clients.
What Info We Collect
When you get in touch with us or use our website, we might collect a few bits of information. This could be your name, email address, phone number, and the name of your company. We only ask for what we need to chat about your business or help you.
We also collect some general website use data. This includes your IP address, what type of browser you're using, and which pages you visit on our site. This helps us see how our website is working.
How We Get Your Info
Most of the information we collect comes directly from you. For example, when you fill out a contact form on our website or send us an email. If you call us, we might jot down your details to help with your query.
The website use data is collected automatically through 'cookies' and other similar tools. Think of them as little digital notes that help our website remember things about your visit.
Why We Need Your Info
We collect your personal details mainly to respond to your questions and to talk about our market research and brand positioning services. We need it to provide you with a quote or carry out the work you ask us to do.
The website data helps us make our site better for everyone. It shows us what's working and what's not, so we can keep improving your experience.
Sometimes, we might need to keep your info for legal reasons, like keeping proper business records, or if we're asked by law enforcement. Just good practice, really.
Who We Share Your Info With
We don't sell your personal information to anyone. That's just not how we operate. We might share your details with trusted third parties only when it's necessary to provide our services to you or if the law says we have to.
For example, our website host might process some data, but they're under strict rules to keep it private. Any partners we work with are carefully chosen and must protect your data just as much as we do.
Where We Keep Your Data
Your information is stored securely. We use secure computer systems and cloud services, with many of them based right here in the UK or within the European Economic Area. We take reasonable steps to protect your data from getting lost or used wrongly.
We only keep your information for as long as we need it. This means for as long as we're providing you with a service, or for as long as the law requires us to keep business records.
Your Rights Over Your Data
You have certain rights concerning your personal information. You can ask us what data we hold about you. You can also ask us to correct it if it's wrong, or even ask us to delete it in some cases.
If you want to exercise any of these rights, just get in touch using the contact details below. We'll do our best to help you out.
About Cookies
Our website uses small files called cookies. These cookies help our website work properly and give us basic information about how people use our site. They don't hold personal details that can identify you directly.
You can usually control cookies through your web browser settings. If you don't want them, you can set your browser to refuse them. Just be aware that some parts of our website might not work as well without them.
Changes to This Policy
We might update this Privacy Policy from time to time. We'll always put the latest version on our website with the 'Last Updated' date at the top. It's a good idea to check back now and then to see any changes.
Get In Touch
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're happy to explain things clearly.
Kelvin Brand Group
58 Howard St, Glasgow G1 4EE, UK
Phone: +44 141 496 0774
Email: [email protected]
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